How do I send money online?

You can send money online to a Western Union location for cash pickup, directly to your receiver’s bank account, or to your receiver’s mobil...

How long does it take to send money online?

Here are a few ways you can send money online using Western Union:Money in minutes:If your money is needed within minutes, you can send onli...

How do I pay?

Pay for your money transfer in the following ways:Card You can pay using your debit or credit card.Supported cards are: Visa, MasterCard, Ma...

How much can I send online?

You can send up to 800 GBP from the United Kingdom and territories before we need to verify your identity. After your identity is verified ...

How do I send money to a bank account?

This service is available for certain countries. Usually, money is deposited into the receiver’s bank account in 1 or 2 business days. Money...

How do I send money to a mobile phone?

If your receiver lives in a country where we offer this service, you can send money to their mobile phone—so they can get their money even m...

How do I send money to India with UPI?

About UPIUnified Payment Interface (UPI) is a payment method that allows you to instantly transfer money to a bank account in India. Un...

Will my credit card charge a fee for sending money with Western Union?

Some card issuers may charge additional fees for using our services. Please contact your card issuer for more information.

What is Verified by Visa® and MasterCard SecureCode®?

Verified by Visa® and MasterCard SecureCode® help prevent unauthorised online use of cards. These services use personal passwords ...

How do I know if my transfer has been approved?

We need to double-check a few details before we send your transfer. This is a standard process and sometimes takes longer than usual. If nec...

How secure is my transfer?

Western Union uses the latest technology to ensure convenient and reliable online money transfers. We have upgraded our security standards t...

What are my rights when transferring money in the European Union (EU)?

According to EU regulations, you have the right to easy, secure payments with no extra cost when you pay with a card issued in the EU1. You ...

Why was my payment declined?

Your debit or credit card payment may be declined due to several reasons:By your bankYour bank may decline your payment due to:Insufficient ...

What does best rate indicate?

Best rate is the discounted currency exchange rate that we offer you. 

How do I get the best exchange rate?

To get the best exchange rate, simply select the right combination of different payment and delivery methods.

How does Western Union calculate my savings?

We calculate your total savings by adding all savings you made on transfer fees from My WU rewards, promo codes and special discounts. Thes...

How can I save more on transfer fees with Western Union?

You can save more on transfer fees with us by choosing the right combination of payment and delivery methods. You can also use valid promo c...

Where can I see the savings I made with Western Union?

After logging into your Western Union account, you will see the History page.When your savings amount is more than 10 GBP, you will be able ...