How can I send money with Western Union?

You can send money with Western Union:Online using our website or the Western Union mobile app.In person at a Western Union agent location. ...

How do I find out if my money has been sent?

If you’re the sender, you can check any time after sending in your profile’s history. If you’re the receiver, you can check your t...

How do I find out if a money transfer is available for pickup?

You can check your transfer status with your agent or by contacting Customer Care. All you need is the sender’s name and the tracking number...

Can I change the name on a money transfer?

You can only make minor typographical corrections to the receiver’s name on a regular money transfer as long as the money hasn’t yet been pi...

Are residents of the Bailiwicks of Jersey, Guernsey, and the Isle of Man allowed to send money?

No. Residents of the Crown dependencies are not currently allowed to send money online on the UK website.

What about exchange rates?

When you send money internationally, your receiver will generally be paid in local currency. The exact amount will be calculated based on th...

How do I pay for my money transfer online?

You can pay with your credit/debit card or a bank transfer. Bank transfer is available for UK residents only. After you’ve chosen your desti...

How much can I send online from the United Kingdom and Gibraltar?

You can send up to 799.99 GBP from the United Kingdom and territories without any additional ID verification. If you would like to send more...

How do I find a Western Union agent location?

Find a nearby agent location online or look for Western Union in your local telephone directory.

How do I send money to a mobile phone?

If your receiver lives in a country where we offer this service, you can send money to their mobile phone. Make sure your receiver has activ...

How do I send money to a bank account?

This service is available for certain countries. Usually, money is deposited into the receiver’s bank account within 1 or 2 working days. Mo...

How do I cancel my money transfer and ask for a refund?*

You can cancel a money transfer only if it has not been picked up by your receiver. If you sent money to a bank account, you can cancel it i...

How long does it take to receive a refund?

Refunds typically take up to 10 business days from the date they are completed.

Are residents of Gibraltar allowed to send money online?

Yes, residents of Gibraltar can send money up to 800 GBP using their credit or debit cards before we need to verify your identity. After yo...

How will I get my refund and how long will it take?

Refunds are done in the original form of payment and within 5-7 business days from the date they are processed. You’ll be notified when your...

How do I set up Google Pay?

You'll need to set up your Google Pay account to complete your transfers.To set up your account, simply follow these steps:Download Google P...

How do I pay for my Western Union money transfer using Google Pay?

You can make faster payments using your Google Pay.  Note: First, you'll need to set up your account.Then to use Google Pay for your t...