Your online ID verification

We’d like to verify your identity to get to know you and your needs. This will allow us to serve you better.You can send up to 799.99 G...

Let’s get started online!

Log in your Western Union accountYou can easily access your account from either westernunion.com or the Western Union app®.En...

Why do we need more information from you?

Sometimes we might need additional information to verify your profile or transfer details. To do so, we may reach out to you via a phone cal...

Identity verification

You’ll need to verify your identity to send 800 GBP or more. After your identity has been verified, you’ll be able to send up to 50000 GBP p...

What are the acceptable documents for identity verification?

You can provide any one of the following:Your passportYour EU/EEA-issued ID Your driving licenseYour residence permitYour emergency passport...

What are the acceptable documents as proof of address?

You can provide any one of the following:Your electricity billYour gas billYour phone billYour bank or credit card statement

Do we need more information from you?

If we need additional information from you, we’ll request you to send it to id@westernunion.com. Please note that the documents should be se...

Why do I need to verify my identity when sending money online?

All financial institutions, including Western Union, are required to collect additional identity information to know their customers better....