How can I send money to a mobile phone?

If your receiver lives in a country where we offer this service, you can send money to their mobile phone. Make sure your receiver has activ...

What is a mobile wallet?

A mobile wallet is an electronic account that’s linked to a person’s mobile phone. Money can be electronically deposited and used the same a...

Can money be sent to any mobile phone?

Mobile money transfers can only be sent to mobile phones that belong to mobile phone operators that work with Western Union.

Does the sender need to have a mobile phone?

No, the sender doesn’t need to have a mobile phone to send a mobile money transfer. However, if the sender does have a mobile phone and choo...

What about currency exchange rates?

Exchange rates for mobile money transfers will be calculated, applied, and displayed when the money’s sent, unless otherwise specified by lo...

What if the sender gives a wrong mobile number for the receiver?

Funds are sent based on the mobile number provided. To be sure your money is transferred to the intended receiver, you must be sure to provi...

How can you ensure that sending to a mobile phone is secure?

Senders need to provide identification to send money to a mobile wallet. Transactions comply with the regulations of the sender’s country an...

In what currency are receivers paid?

Mobile money transfers are paid in the local currency of the receiver’s country.

How will the receiver know when they’ve received funds in their mobile wallet?

Receivers will get a text message from their mobile service provider to confirm the money has been delivered or to alert them to any issues.