How can a receiver register to get their money?

Certain countries listed below may require a receiver to complete a one-time registration in order to pick up their money transfer. Registra...

Receiving money in Argentina

If you receive a money transfer in Argentina, you need to complete a one-time registration within 90 days of getting it.Also, if you receive...

Receiving money in China

If you’re the receiver, you may need to complete a one-time registration before you can get the money.If you need to register, you will be c...

Receiving money in Colombia

The Government of Colombia will require you to register if you receive a transfer in Colombia that exceeds its cash and frequency limits.If ...

Receiving money in Jamaica

Before you can pick up the money, you’ll receive an SMS, an email, or a phone call from the agent so you can choose to register at a physica...

How long will it take for my money to reach my receiver?

It typically takes up to 1-2 business days after the transfer is processed, for the money to be ready for pickup at an agent location or to ...

How do I pick up a money transfer?

You can pick up your money at any agent location. You’ll need to provide the following information:Tracking number (MTCN)Origin countrySende...

How can my receiver get the money?

1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...

What does my receiver need to pick up the money transfer?

Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Sender’...

What are acceptable ID documents for picking up money?

Please be aware that as of 26th June 2017, you are required to show identification to send and receive money from an agent location in the U...