Identity verification
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How can I verify my identity?
You’ll need to verify your identity to send 1000 EUR or more. After your identity has been verified, you’ll be able to send up to 50000 EUR ...
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What are the acceptable documents for identity verification?
You can provide any one of the following:Your passport Your travel document (for foreigners only)Your EU/EEA-issued ID and Switzerland ...
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Why do I need to verify my identity when sending money online?
All financial institutions, including Western Union, are required to collect additional identity information to know their customers better....
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Do we need more information from you?
If we need additional information from you, we’ll request you to send it to id@westernunion.com. Please note that the documents s...
Sections
- Send money
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- Send money from a bank account
- Send money to a bank account
- Send money to mobile phone
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- Agent locations
- Registration and profile settings
- Identity verification
- Track a transfer
- Help with current and past transfers
- Sending large transfers
- Exchange rate alert
- Payment authentication
- Consumer protection
- My WU℠ Loyalty Program
- COVID-19
- Customer questionnaire
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