Western Union® Rewards
-
What is Western Union® Rewards?
Western Union Rewards is a free-to-join loyalty program from Western Union that allows you to earn points and redeem them for discounts* on ...
-
How do I join Western Union Rewards?
There are three ways to join Western Union Rewards: 1. If you are new to Western Union, create a Western Union ...
-
Is Western Union Rewards free-to-join?
Yes, Western Union Rewards is free-to-join. Join here.
-
How do I earn points with Western Union Rewards?
You can earn points with Western Union Rewards using any of the following ways: You will earn 100 points for every money transfer. Poin...
-
What rewards can I earn?
You can redeem 500 points to get a discount of up to 2 EUR on money transfer fee1.
-
What does “up to” 2 EUR transfer fee discount mean?
In some cases, you might want to use a transfer fee discount1 even though the fee is below the total reward value. For example, you c...
-
How can I use my points to get a transfer fee discount?
You can redeem your points for a transfer fee discount when you send money online. Just choose your reward at checkout on our website ...
-
Will I still be able to earn points when I send money from an agent location today, even if I can’t yet redeem points at agent locations?
Yes! You will still earn points at agent locations when you send money from an agent location! To check your points balance and earn ...
-
Where can I redeem my points?
Redemption of Western Union Rewards points is only currently available for money transfers started at westernunion.com or in our mobil...
-
When will I be able to redeem my points at an agent location?
We expect to launch point redemptions at agent locations in approximately six to eight weeks. We will keep you updated on timing.&nbs...
-
When will Western Union Rewards be available at agent locations?
Members can enroll in Western Union Rewards and earn points at agent locations. For now, members will not be able to redeem points for...
-
How do I check my Reward points balance?
You can check your Rewards points on the dashboard by logging into your Western Union Rewards profile or through our Western Union mobile a...
-
Do my rewards points expire?
Yes, they do. You can use Rewards points for up to two years from the date they were issued. After that, your earned points will automatical...
-
How do I check if my rewards points are applied to my money transfer?
When you redeem your points, you will also see the transfer fee discount amount on your transfer summary message or receipt.
-
How do I learn more about my Western Union Rewards benefits?
Your Western Union Rewards account is a great place to see your member account number, your points earned, redemption history and the latest...
-
What methods does Western Union use to help protect customer data?
Data privacy is our top priority. We are committed to protecting your personal information in accordance with Fair Information Practices and...
-
Why can’t I redeem my points at an agent location?
For now, redemption of Western Union Rewards points is only available for money transfers started at westernunion.com or in our mobile ...
-
Whom do I contact if I need assistance?
We will be happy to assist you here anytime.
-
What is Western Union Rewards Shop?
Western Union Rewards Shop provides members with deals and discounts on brands they love. Simply log into your Western Union Rew...
-
Do I need to redeem points to get a discount on my shopping?
No. You simply log into your Western Union Rewards account, go to the Shop section, select the brand offers that interest you and begin shop...
-
How can I use a discount?
Once you click on ‘Shop Now’, you will be directed to the merchant site and the deal will be visible automatically. In case you are using a...
-
Do I need to use points to get a discount?
No – you simply log into Western Union Rewards, go to the Shop section and click the brand offers that interest you and begin shopping.
-
Does the discount remain the same for each brand?
Discounts vary by brand, so check their terms to see how to qualify.
-
What if I have a problem with my order or want to cancel it?
You will need to contact the merchant directly. Western Union does not have access to your shopping history.
-
Can I shop with a brand located in a different country?
Yes, you can shop with any overseas brand that facilitates shipping to your country.
-
What type of deals are offered on Western Union Shop?
Different types of deals are offered on Western Union Shop such as BOGO (Buy One, Get One), Free Shipping, Discounts, or Coupons based on t...
-
How many times can I use a coupon code?
Depending on the merchant, some coupon codes can be used multiple times, while others are ‘single use’ coupon codes. More details about the...
-
What does it mean when a coupon doesn't have a code?
Some coupons are automatically applied when you click on them and there is no need for a code to be copied.
-
Can discounts be combined or stacked?
Most codes can't be stacked with other offers. But some merchants let you combine discounts with sales or free shipping. Check the rules at...
-
Where can I find more info about the deals?
Details about deals can be found in the ‘More Details’ section of the deal description.
-
Are there any restrictions on using coupons?
Yes, coupons may have restrictions such as minimum purchase requirements, limited-time validity, or any other specific product exclusions. ...
-
Can I use coupons in-stores?
Some coupons can be used in-store only. The details will always be mentioned in the email/text you get. No need to guess.
-
What is a Receiver Reward?
A Receiver Reward is a “thank you” reward sent to receivers who get their money through Western Union.
-
Who gets a Receiver Reward?
The requirements to get a receiver reward are as follows: Money must be sent through Western Union Sender must be member of the Western...
-
When do I get a Receiver Reward?
You will get your Receiver Reward shortly after a money transfer is completed.
-
How will I get my Receiver Reward?
You will get your receiver reward via SMS once a money transfer is completed. This means the money has been picked up or paid out. We c...
-
Does how I receive my money transfer matter?
Nope! As long as you receive your money through Western Union you will qualify for a receiver reward. No matter if it is online, via APN, or...
-
What is the Receiver Reward?
The Receiver Reward will be a free 500mb eSIM. To learn more about eSIMs, you can do so here.
-
Is there a limit on how many Receiver Rewards I can get?
No! You will get a receiver reward every time you get your money through Western Union and it meets the requirements for a receiver reward.
-
What is the catch?
No catch! Getting a Receiver Reward really is that easy. As long as you are in France or Morocco, your sender is a member of the Western Un...
-
What happens if I accidentally delete or lose my receiver reward link?
Unfortunately, the link cannot be resent once it has been delivered via SMS. However, you can try the following steps to recover it:1....
Sections
- Send money
- Send money online
- Send money in person
- Send money from a bank account
- Send money to a bank account
- Send money to a mobile phone
- Receive money
- Agent locations
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Payment authentication
- COVID-19
- Exchange rate alerts
- Sending large transfers
- Western Union® Rewards
- Become an agent
- Customer protection
- Customer questionnaire
Need more help?