Send money in person
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Who uses Western Union money transfer services?
Anyone who needs to send or receive money quickly uses Western Union. These include people supporting friends or relatives abroad, traveller...
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What are Western Union agent locations?
Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union.
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Which transfer services are offered at Western Union agent locations?
Western Union agent locations offer the ability to send money worldwide using cash.
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How do I send money from an agent location?
You’ll need to follow your agent’s instructions, pay the agent the amount you want to send, plus fees, in cash. You can also use the service...
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What do I need to send money from an agent location?
Sending money with Western Union from an agent location doesn’t require credit cards, debit cards, or bank accounts. But you will need to sh...
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What are acceptable ID documents for picking up money?
Depending on the country and the agent, where the receiver picks up the money. The acceptable IDs will vary, depending on the country and th...
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How much money can I send from an agent location?
You can usually send any amount. However, for certain amounts and transfers, you may be subject to additional security and asked to provide ...
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How are money transfers paid out to receivers?
Generally, we will pay cash to your receiver. In some cases, however, payment may be made by check or a combination of cash and check.Other ...
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How can I find out if my money transfer has been paid?
Any time after the money has been sent, you can check your transfer status with your agent or by contacting Western Union Customer Care. All...
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How can I find out if a money transfer is available for pickup?
You can check your transfer status using our track a transfer service available on our website or by contacting customer care. All you need ...
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How do I pick up a money transfer?
You can pick up your money at any agent location. You’ll need to provide the following information:Tracking number (MTCN)Sender’s city and c...
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When are Western Union services available?
Each Western Union agent location determines its own hours of operation. Some have extended hours and some even stay open 24 hours.Find a ne...
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How do I find a Western Union agent location?
Find a nearby agent location online or look for Western Union in your local telephone directory.
Sections
- Send money
- Send money online
- Send money in person
- Send money from a bank account
- Send money to a bank account
- Send money to a mobile phone
- Receive money
- Agent locations
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Payment authentication
- COVID-19
- Exchange rate alerts
- Sending large transfers
- Western Union® Rewards
- Become an agent
- Customer protection
- Customer questionnaire
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