Receive money
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Which ID documents are accepted for cash pick up?
Depending on the receiver’s country and the agent location, the acceptable ID documents vary. In general, passports and government-issued ID...
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How do I pick up a money transfer?
You can pick up your money at any agent location. You’ll need to provide the following information:Tracking number (MTCN)Valid ID documentsS...
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How do I find out if a money transfer is available for pickup?
You can check your transfer status online. All you need is the tracking number (MTCN) printed on the sender’s receipt.
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How can my receiver get the money?
1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...
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What does my receiver need to pick up the money transfer?
Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Sender’...
Sections
- Send money
- Send money online
- Send money in person
- Send money from a bank account
- Send money to a bank account
- Send money to a mobile phone
- Receive money
- Agent locations
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Payment authentication
- COVID-19
- Exchange rate alerts
- Sending large transfers
- Western Union® Rewards
- Become an agent
- Customer protection
- Customer questionnaire
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