Does Western Union need to confirm my identity?

Yes, before making your first online transfer, you will need to verify your profile.Once you have successfully registered online, you will b...

How long will it take to confirm my identity?

After you present a valid government-issued ID at one of the Central® locations, you will receive a confirmation via SMS that your ...

How do I provide my identification document?

Please present a valid identification document at Central location during your verification process.Acceptable ID documents for Thai residen...

Which branches can verify my profile in Thailand ?

You can find the nearest location to get verified in person here.

Why do I need to verify my identity when sending money online?

All financial institutions, including Western Union, are required to collect additional identity information to know their customers better...