How do I register with Western Union?

If you are a new user, you can register with Western Union via our website or mobile app.Steps to register on our website or app: Select&nbs...

Does it cost anything to register for online services in Thailand?

No, it’s free to register.

Who can register and send money online?

Anyone who meets the following conditions, can use our online money transfer service.Residents should have a passport or a valid government-...

How many times can I register?

Registration with a valid ID and phone number is possible only once.

How can I change or update my Western Union profile?

If you require to change your name, last name or date of birth, simply visit your online profile and edit that information. Please note that...

What do I do if I forgot my User ID / login password/ or repeatedly entered incorrect details?

Your phone number is your User ID. If you forgot your password, you can select the “Forgot password” option and a new password will be sent ...

How to change or update my password and phone number?

You can change your password or mobile phone number on the Profile overview page after you log in. Please select "Edit profile" from th...

How can I delete my Western Union® online profile?

You can delete you online profile by contacting Westernunion.com customer service center at +66 2101 8700 (from 10am to 8pm) or send an emai...

How do I log into my Western Union profile?

To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and password.Ch...

How do I update my email address in my profile?

Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...

How do I update my postal address and phone number?

 Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log into your pr...

How do I change my password?

Follow the steps below to change your password:  Log into your profile. Choose Reset password.Enter the new password and select Sa...

How do I add my debit card, credit card1 or a bank account?

To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferences&nb...

How do I delete my profile?

We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer ...

How do I change my profile privacy and marketing settings?

On the website, log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Informat...