A money transfer can only be cancelled if it has not been collected by the receiver in the destination country.

 

Please note, if you have changed your mind, and wish to cancel a transfer – only principal amount will be refunded.

 

In case of WU technical issued or fraud issues – full amount is refundable.

If you wish to cancel your money transfer, please contact Customer Care (from 10 a.m. to 8 p.m.).