How do I register online using the Western Union app or website in Japan?

To register online, follow these steps:1.     Select Join now.2.     Enter a valid email address and...

How much does it cost to register a profile for Western Union’s online services?

Registration is free of charge.

Who can register and send money online?

Anyone who meets the following conditions can use our online services:Must have a valid Individual My Number card (with photo), as well a Re...

How many times can I register?

Registration with a valid identification document and an email address is possible only once.

How can I change or update my Western Union profile?

You can change or update your Western Union profile information from the “Profile overview” tab after you log in on the Western Union app or...

What do I do if I forgot my User ID, login password or repeatedly entered incorrect details?

Your User ID is your email address. If you forgot your password, you can click on “Forgot password” option and a new password will be sent t...

What do I do if I want to change my login email and password?

You can change your password on the “Profile overview” page after you log in. Select "Edit profile" from the menu on the righ...

How can I cancel my Western Union online profile?

Please contact our Customer Care at  0120-961-623.

How do I log into my Western Union profile?

To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and passwo...

How do I add my debit card, credit card1 or a bank account?

To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferences&nb...

How do I change my profile privacy and marketing settings?

On the website, log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Information s...

How do I register with Western Union?

If you are a new user, you can register with Western Union via our website or mobile app.  Steps to register on our website o...

How do I update my email address in my profile?

Follow the steps below to update your email address: Log into your profile. Enter the new email address and select Save to confirm the ...

How do I update my postal address and phone number?

Follow these steps to update your postal address and phone number: On our website or the Western Union mobile app:  Log into your ...

How do I change my password?

Follow the steps below to change your password:  Log into your profile. Choose Reset password. Enter the new password and select...

How do I delete my profile?

We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer ...

How can I complete my online profile?

To complete your online profile, follow these steps:Log into your online profile.Provide your personal information, including first name, la...