Who uses Western Union money transfer services?

Anyone who needs to send or receive money quickly uses Western Union. These include people supporting friends or relatives abroad and travel...

Who are Western Union® agents?

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union....

How can I find a Western Union® agent location in Japan?

Finding an agent location in Japan is easy, just use our online agent locator tool.

How do I send money from an agent location?

You can visit an agent location directly to complete your money transfer in person. You will be asked to provide the following:Your receiver...

What documents can I use to send money in Japan?

You will need to present any valid government-issued photo ID, such as:For Japanese residents (one of the following valid identification doc...

How much money can I send from a Western Union agent location in Japan?

You can send up to 1,000,000 JPY at an agent location in Japan. However, for some transfers, you may have to provide additional information ...

How are money transfers paid out to receivers?

Money transfers can be paid in cash, directly into a receiver’s bank account, or into a mobile wallet (eWallet) in selected c...

How can I check the status of my money transfer?

You can track your money transfer online. All you need is the sender's name and the tracking number (MTCN – Money Transfer Control Numb...

Can I send money at any time at an agent location?

Each Western Union agent location determines its own operating hours. Some have extended hours and some open during weekends. You can check ...