1. Credit card or debit card
With a Hong Kong-issued credit card or debit card, you can send money for cash pickup in minutes2 or directly to a bank account3 within 24 hours.
Note: A card-issuer cash advance fee and interest charges may apply.
2. Mobile wallet
If you pay for your transfer with a mobile wallet such as your Tap & Go wallet, you can send money for cash pickup in minutes2 from the Western Union app or website.
Your receiver can pick up the cash at a nearby Western Union agent location or get money directly in their bank account or wallet.
The money is usually deposited to a bank account within 24 hours2.
3. Bank transfer1
If you pay using your bank account1, make sure you include the provided EB number {EBXXXXXX} and the exact amount in HKD as per our payment instructions.
Generally, we receive your payment within 1 business day and start processing your transfer.
Tip: Please use your personal bank account and not a business account.
1 Please make sure you are providing the correct bank account details.
2 Mention public holidays and weekends here. Funds may be delayed or services unavailable based on certain transaction conditions, including the amount sent, destination country, currency availability, regulatory issues, identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and Conditions for more details.
3 Please be very careful when providing your receiver’s bank account details as the money will be paid to the bank account you mention. Additionally, the receiver’s account must be a local currency payout account.