How can I pay for my transfer?

At the moment you can pay with credit* or debit card only. *If you're using a credit card, a card-issuer cash advance fee and associated int...

Can I cancel a transfer?

Please log in to WU.com. Unfortunately, at this time, you can’t cancel a transfer using the app.

Can I change my receiver's name after completing my transfer?

You may only change 2 letters of the first or last name, not both. To do this, call Customer Care at 8 800 200 2232.

How can I find out the status of my money transfer?

Open the app.Go to Menu.Select History.Select the transaction to see the status.Or Use Track a Transfer feature:Open the app.Go to Menu.Sele...

How do I know when my receiver got the money?

Open the app. Go to Menu.Select History.Select the transaction to see the status.Or Go to the Home menu. Select Track a transfer.You will ne...

How do I send money directly to my receiver's bank account?

If that option is available for selected country and currency, you can use the bank transfer option.

How do I add a new receiver?

Once you have started a transfer: Choose Add a new receiver, or Add new receiver from phone contacts. Fill out the form and Save.

How do I send money to India with UPI?

About UPIUnified Payment Interface (UPI) is a payment method that allows you to instantly transfer money to a bank account in India.Understa...

How do I send money?

To get started: Choose Send money. Choose a country to send money to. Enter an amount. Choose how your receiver will pick up the money. They...