How to sign up, login, edit profile information or delete your profile

Sign upLog inUpdate the email on your profileUpdate your address and phone numberChange your passwordAdd a debit or credit card or a bank ac...

What should I do if I forgot my password?

To reset your password on the web or mobile app:Go to the Log In page and select “Forgot Password.”Enter the email address for your Wes...

My profile is locked. What should I do?

WU.comClick Forgot password from WU.com Log In page.Mobile appClick Forgot Password and enter your registered email address.We’ll send you a...

What should I do if I forgot my email?

If you don't remember the email address you registered with, please contact Customer Care.

How do I report a WU.com or mobile app issue?

If you see an error while using  WU.com or our mobile app, please take note of the error code and, if possible, capture a screenshot of...

Can I access my money transfer history?

Yes, you can access the following transfer history if you’re already registered with Western Union:Last 5 years of transfers that were start...

How do I change my profile privacy and marketing settings?

On westernunion.com, log on to your WU profile.  Click the Menu icon and select Settings from the dropdown.Scroll to the bottom.In the...

Can I add a receiver to or delete a receiver from my profile?

WU.com To add a receiver:Log on to your WU profile.Click the Menu icon and select My receivers from the dropdown.Click Add Receiver.Ty...

I registered but didn't complete the verification process. What should I do?

westernunion.comGo to westernunion.com.In the center of the page, click Log in.Type username and password. You will be taken to the verifica...