Protect Yourself from Fraud
How do I report fraud?
If you believe you're a victim of fraud, call the Western Union Fraud Hotline at 1-800-448-1492. You can also forward any suspicious em...
What are some common scams I should be aware of?
For educational videos and descriptions of common scams, visit our Fraud Awareness Videos and Fraud Types page.
What should I do if I receive an email from Western Union asking for personal information?
Western Union will never send you an e-mail asking for your log in information, passwords or credit card numbers. If you have any conce...
What can I do to help protect myself from fraud?
To learn more about how to protect yourself from fraud, visit our Fraud Awareness page and take our Fraud Quiz.
I received a call from 1-800-773-7948, is this a scam?
Our Know Your Customer (KYC) department performs compliance interviews with frequent customers in order to comply with internal rules.Your f...
How do I report an issue on the website or the app?
If you see an error while using our website or the Western Union app, please take note of the error code and, if possible, capture a screens...
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