Where can I buy a money order?

Where can I buy a money order? You can buy a money order at any Western Union agent location. To find an agent location near you, follow the...

Where can I cash a money order?

You may be able to cash your money order at banks, grocery stores,check-cashing locations, or other retailers that cash checks. Occasionally...

Can I cash my money order purchased in the US outside the US?

No, if you purchase a money order in the US, you can only cash it there.

Do money orders have an expiration date?

No, money orders do not have an expiration date. However, depending on the state of purchase, if you do not use or cash the money order with...

When is the refund processing fee not required?

A processing fee is not required in the following cases:  A service charge has been applied because the money order has not been ...

Can I change my payee’s name after I’ve purchased the money order?

No, you cannot make changes to a completed money order. Any form of alteration or correction will make itineligible for cashing. Alternative...

How do I request a money order refund?

You can request a money order refund only if your money order hasn’t been cashed. To check the status of your money order, please call 1-800...

What should I do if I’ve received a copy of a cashed money order that appears to be forged or altered?

Alteration and forgery claims are ultimately the responsibility of the Bank of First Deposit (BOFD). As a courtesy, Western Union is willing...

Can I request a money order refund on behalf of my friend, family member, etc.?

Only the payee or the purchaser listed on the money order receives the refund. To avoid any fraudulent claims, we do not provide a refund or...

Where do I claim my money order if I have obtained a copy of the cashed money order but never received the funds?

Alteration and forgery claims are ultimately the Bank of First Deposit (“BOFD”). As a courtesy, Western Union is willing to act on your beha...

Can I get a refund if I don’t have the money order or the receipt?

Yes, you can request a money order refund only if your money order hasn’t been cashed. However, the refund process can take up to 8 weeks to...