For online transfers, we’ll notify you when your transfer status has changed. For transfers at agent locations, you’ll need to check your transfer status after some time for any updates.

In case your transfer status shows In Progress for more than 48 hours, contact us.

Sometimes, we need to confirm a few details before we send your transfer. This is a standard process and sometimes takes longer than usual.

If necessary, we’ll reach out to you. Otherwise, no further action is needed.