Yes, you can track the money transfer as it is processed through Western Union.  We recommend contacting your biller directly to confirm the payment was received.

WU.com

1. At the top of the web page, click Track Transfer.
2. Select Bill payment.
  •  If you have the MTCN number, enter it in the Tracking number (MTCN)field and choose Track transfer. 
  •  If you do not have the MTCN number, under Track transfer, choose Don’t know the MTCN? 

You’ll need:

                I. Sender’s phone number
                II. Bill Amount
                III. Date of transfer (optional)

3. Select Track transfer.

Mobile App
  1. Tap More.
  2. Tap Track a transfer. 
  3. Tap I’m the sender and enter the MTCN number in the Tracking number (MTCN) field.
  4. Tap Next.