• How can I earn points?
  • How can I check my points?
  • How can I redeem my points?

How can I earn points?

Earning reward points is currently disabled in the program. If you are a My WU member, we will notify you about our new rewards program.

How can I check my points?

You can check your available reward points in many ways:
 
On wu.com
Log in to your profile and go to the Menu at the top of the screen. Select My WU Rewards from the dropdown, and your available points balance will be displayed automatically.
 
My WU Rewards Portal
Log in to the My WU portal to see your My WU number and your available points.
 
Mobile app
Open the WU mobile app and login to your profile. Tap Menu. Your My WU available points balance will be displayed automatically.
 

How can I redeem my points?

 

On our website and app:

  1. Log in to your Western Union profile.
  2. Go to Menu and select My WU.
  3. Select Redeem points.
  4. Select Yes in the popup.
  5. Select Use reward.

The discount will be automatically applied to your next transfer fee.

 

Via the My WU portal:

  1. Log in to your profile and go to My WU Rewards.
  2. Go to the Rewards section to view your reward options.
  3. Choose your reward and select Use reward.

The discount will be applied automatically to your next transfer fee.

 

You can use your My WU points till they expire as per My WU terms and conditions.

 
Call Customer Care

To redeem points over the phone, contact Western Union Customer Care.

 
1Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
 
2Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU℠ fee reductions.
 
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985.  See terms and conditions for details.