You can pick up your cash back at any Western Union agent location after submitting a fund withdrawal request online. To do so, follow these steps:

  1. Log in to your My WU profile.
  2. Select Withdraw cash back.
  3. Enter the amount you want to withdraw.
  4. Select Withdraw to generate a tracking number (MTCN).

The cash back will be available within a few minutes of your request. Bring the tracking number (MTCN) and your government-issued ID to any nearby agent location to collect your money.

You can collect your cash within the next 14 days after which it will be automatically credited back to your WU Shop balance.

1Sujeto a los Términos y condiciones de WU Shop.