Unfortunately, sometimes we may not be able to approve a large amount money transfer you intended to send.

These situations may include, but are not limited to, the below reasons:

• We are not able to validate that your source of funds supports your money transfer activity.
• The provided documents do not contain the required information.
• We couldn’t verify the authenticity of the documentation provided.
• The provided documents were illegible, blurry, obscured, expired, or not recent.
• We couldn’t establish you have sufficient funds to send a large amount money transfer.

If the documents provided are incomplete and/or rejected, you will receive an email notification. You will need to provide the correct documentation, or your money transfer will be canceled.