You can request a money order refund only if your money order hasn’t been cashed. To check the status of your money order, please call 1-800-999-9660 before requesting a refund. Money order refunds can take up to 30 days to be completed.
To request a refund, follow the steps below:
- Open the Money Order Refund Request form.
- Enter the details and attach your receipt.
- Accept the Terms and Conditions and select Submit.
The following refund processing fees will apply:
- 5 USD for money orders smaller than 50 USD.
- 15 USD for money orders larger than 50 USD.