You can request a money order refund only if your money order hasn’t been cashed. To check the status of your money order, please call 1-800-999-9660 before requesting a refund. Money order refunds can take up to 30 days to be completed.

To request a refund, follow the steps below: 

1. Open the Money Order Refund Request form.
2. Enter the details and attach your receipt.
3. Accept the Terms and Conditions and select Submit.

       The following refund processing fees will apply: 

• 5 USD for money orders smaller than 50 USD.
• 15 USD for money orders larger than 50 USD.