Note:  You must be at least 18 years old to send or receive money with Western Union.

To send money to an inmate in a correctional facility, please choose your preferred sending method:
  • Online on wu.com or mobile app
  • Offline at Western Union agent location
  • Telephone money transfer: US to US

Log in to your  Western Union profile.
  • Select Pay inmate from the dropdown menu.
  • Select the facility and fill out the required information to send money.
You’ll need:
  • Correctional facility name
  • Receiver’s first and last name
  • Inmate’s ID number*
*  If you receive an error message after entering the ID number, please check carefully if the number is correct or call our Customer Care at 1-800-325-6000 for assistance.

In person
Visit an Agent location with the transfer amount and provide the following information:
  • Correctional facility name
  • Receiver’s first and last name
  • Inmate’s ID number
Our agents will assist you in case you’ve any question regarding the money transfer.

Telephone Money Transfer – US to US
Call 1-800-CALL-CASH (1-800-225-5227) to send money using a credit** or debit card. 
You’ll need the following information:
  • Correctional facility name
  • Receiver’s first and last name
  • Inmate’s ID number
**Card issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these fees and charges.