What documents can I use to pick up money in Singapore?

You need to present any official government-issued ID such as: a valid National Registration Identity Card (NRIC) or a driver’s licence. If ...

How do I know if my money transfer has been received?

You can got to track a transfer on the Western Union app. Then type in the sender's name and MTCN (Money Transfer Control Number). We w...

How do I pick up a money transfer?

You can pick up the money at any Western Union agent location. You'll need to provide the following information:Your name and address.Y...

How does a Western Union agent pay out the money transfer?

Money transfers will generally be paid in cash, as well as directly to a receiver’s bank account or mobile phone if the service is available...

How much does it cost to receive money?

All fees are paid by the sender. Receiving money is free of charge.

How can my receiver get the money?

1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...

What does my receiver need to pick up the money transfer?

Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Sender’...