How do I pick up a money transfer? — WU Singapore_SG Help Center

How do I pick up a money transfer?

Last Updated: 317d

You can pick up the money at any Western Union agent location. You'll need to provide the following information:

Your name and address.
Your sender's full name.
The country where the money was sent from.
The exact amount that was sent.
The tracking number (MTCN – Money Transfer Control Number)

Acceptable IDs are also required.

For more information, you can contact the nearest Western Union agent as well as our Western Union Customer Care number at +65 6336 2000, for English and Chinese (Mandarin only from 8 am to 12 am) , or send an email to SingaporeEnglish.customer@westernunion.com (if you need support in English) or to SingaporeMandarin.customer@westernunion.com for Chinese speakers.