For your first money transfer online you will need to create a personal online profile and then have your identity verified.  Once your profile is verified, you will be able to send money online.  Keep in mind that if your profile cannot be verified right away, you can still transfer money by starting their transfer on the app and paying it at the nearest agent location.

If you have any questions while registering, please contact our Customer Care (Mandarin only from 8 am to 12 am).