How do I send money online?

You can send money online to a Western Union location for a cash pickup, directly into your receiver’s bank account, or to your receiver’s m...

How long does it take to send money online?

Here are a few ways you can send money online using Western Union:Money in minutes: If your money is needed within minutes, you can send onl...

How do I pay?

Pay for your money transfer in the following ways.a) CardYou can pay using your debit or credit card.Supported cards are: Visa, MasterCard, ...

How do I send money to a bank account?

This service is available for certain countries. Usually, money is deposited into the receiver’s bank account within 1 or 2 working days. Mo...

How do I send money to a mobile phone?

If your receiver lives in a country where we offer this service, you can even send money to their mobile phone—so they can get their money q...

How much can I send online?

You can send up to 1.000 EUR per transaction or within a 3-day period from Luxembourg before we need to verify your identity. After your ide...

Will my credit card charge a fee for sending money with Western Union?

Some card issuers may charge additional fees for using our services. Please contact your card issuer for more information.

What is Verified by Visa® and MasterCard SecureCode®?

Verified by Visa® and MasterCard SecureCode® help prevent unauthorised online use of cards. These services use personal passwords ...

How do I know if my online transfer has been approved?

Your online receipt will show whether your transfer was approved. If we need more information before we can complete it, you’ll be asked to ...

How secure is my transaction?

Western Union uses the latest technology to ensure convenient and reliable online money transfers. We have upgraded our security standards t...

What are my rights when transferring money in the European Union (EU)?

According to EU regulations, you have the right to easy, secure payments with no extra cost when you pay with a card issued in the EU1. You ...

Why was my payment declined?

Your debit or credit card payment may be unsuccessful due to several reasons:a) By your bankYour bank may decline your payment due to:Insuff...

How many Alipay wallet transfers can I make in a month?

You can make up to 5 transfers to the same receiver on Alipay wallet within a 30-day period starting from the date of the first transfer. If...