To receive the money, you must register with our agent GraceKennedy. You can register online through the registration portal or visit a GraceKennedy Western Union agent location in Jamaica.

To register in person at an agent location, you will need to provide the following information:

• Your full name as it appears on your government-issued ID
• Bank name
• Bank branch
• Bank account number: (please note that we can only transfer to Jamaican dollar accounts).
• Jamaican Taxpayer Registration Number (TRN)
• A valid government-issued ID (including ID number and expiration date)
• Country of birth
• Date of birth
• Phone number (home or mobile)
• Home address (street, city, town, or parish)
• Occupation
• Your email address
• • Bank statement
  • Cancelled check (if the account being registered is a current account)
  • Account passbookProof of ownership of your bank account. The following forms are acceptable:

To register online, you will also need to provide the following information along with the above requested information:

• Back and front pictures of your government-issued ID
• A picture of your TRN card or TRN letter
• A selfie of you holding your ID card immediately below your chin
• Picture of your proof of address
• Screenshot of your online banking portal with your name and account number clearly visible

Note: If you are registering at an agent location, these documents will be scanned into the registration system and returned to you.

GraceKennedy will complete the verification within 2 business days to make sure the receiver owns the given bank account. If there are any issues with your registration, you will receive an SMS, email, or phone call from the agent to address and correct it.

Please note that if your registration is not complete, the transfer may be canceled within 7 days.