Hi, how can we help you?

How can I send money with Western Union?

What about exchange rates?

Can I change the name on a money transfer?

How do I send money online?

How long does it take to send money online?

Who uses Western Union money transfer services?

What are Western Union agent locations?

How do I send money from an agent location?

How can my receiver get the money?

What does my receiver need to pick up the money transfer?

How do I register with Western Union?

What are Western Union agent locations?

When are Western Union services available?

How do I find a Western Union agent location?

Why should I register at Western Union's website?

Does it cost anything to register at Western Union's website?

How do I register with Western Union?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

How do I verify my identity?

What are the acceptable documents for identity verification?

Why do I need to verify my identity when sending money online?

What is Strong Customer Authentication (SCA)?

Why wasn’t my authentication successful?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union, what should I do?

Can the Test Question feature secure my funds or delay payment of a transaction?

What is the My WU℠ loyalty program?

What are the benefits of My WU℠ loyalty program?

How can I earn My WU℠ points?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?