How do I pick up a money transfer in New Zealand?

You can pick up your money transfer from any of our agent locations. While receiving the transfer, you’ll need to provide the following info...

What ID can my receiver use to pick up their money transfer from an agent location in New Zealand?

Option 1:Your receiver can present any of the following:PassportNew Zealand firearms license Along with one of the above, they’ll need to sh...

How does a Western Union agent pay out the money transfer?

Money transfers will generally be paid in cash at the agent location.Some restrictions may apply. For more information, please visit your ne...

How do I know if my receiver has received my money transfer?

You will be notified via an SMS sent on your registered mobile number. You can also track your transfer online. All you need is th...

How much does it cost to receive money?

All fees are paid by the sender. The receiver pays no transfer fee.

During what hours is the service available?

Availability depends on the agent’s opening hours. You can check the hours of operation using our agent locator.

How can my receiver get the money?

1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...

What does my receiver need to pick up the money transfer?

Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Sender’...

What does my receiver need to pick up their money?

If you choose cash pickup at a WU location, your receiver will need at least the tracking number (MTCN) and an acceptable form of ID. The ag...

How do I know when my receiver got the money?

1.  Open the app.   2. Go to Menu. 3. Select History. 4. Select the transaction to see the status. Or  1. Go...