You can cancel your money transfer by calling the Western Inion Customer Care center if you have changed your mind, if you have received information that the Money Tracking Control Number (MTCN) cannot be paid out to the receiver or if you suspect fraud. On some occasions a transfer can only be cancelled if the money hasn’t been deposited to your receiver’s bank account or paid out in the destination country.
If you wish to cancel your money transfer, contact Western Union Customer Care center toll free on 0800 44 55 from 8:00 am to 7:00 pm on weekdays and 10:00 am to 4:00 pm on Saturdays and holidays or email westernunion@uft.al. Support is available in Albanian and English.