Registration and profile settings
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How do I register online on westernunion.com in Vanuatu?
Registration is required for most of our services. After you open wu.com you’ll need to complete the profile registration form and...
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Does it cost anything to register for online services in Vanuatu?
No, it’s free to register.
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Who can register and send money online?
Anyone who meets the following conditions, can use our online money transfer service.Residents should have one of the following: passport, d...
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How many times can I register?
Registration with a valid ID and phone number is possible only once.
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How can I change or update my westernunion.com profile?
If your profile hasn’t been verified, you can change or update your Western Union profile information from the “Profile overview” tab after ...
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What do I do if I forgot my User ID / login password/ or repeatedly entered incorrect details?
If you forgot your password, you can select the “Forgot password” option and a new password will be sent to your phone number. If you repeat...
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What do I do if I want to change or update my password and phone number?
You can change your password on the “Profile overview” page after you log in. Please select “Edit profile” from the right-side menu and...
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What do I do if my ID has expired?
30 days before your ID expires you will be notified by SMS. You will be required to verify your identity by visiting verification location (...
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How can I cancel my Western Union® online profile?
Please contact Westernunion.com customer care number at +678 28076 (for online services only).
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