Does Western Union need to confirm my identity?

Yes, if you want to send a higher amount, you will need to verify your profile by visiting a TBC bank location. After your profile is verifi...

How long will it take to confirm my identity?

After you present a valid government-issued ID at one of the TBC bank location, you will receive a confirmation via email or SMS.If you need...

Which TBC bank location branches can verify my profile in Georgia?

You can find your nearest location with our agent locator tool or any TBC bank location. 

What do I do if I forgot my user ID, login password or my profile is locked?

Your mobile number is your user ID.If you forgot your password, you can select the Forgot password option and a new password will be sent to...

What do I do if I want to change my login details, password, or email address?

You can change your password at any time on the Profile page after you log in. Please select Edit profile from the right-side menu and chang...