What is the My WU℠ loyalty program?

My WU is a free loyalty program from Western Union.

How can I register to My WU loyalty program?

You can register to My WU loyalty program at cash counter while sending money from our Agent locations.

What are the benefits of My WU℠ loyalty program?

Transfer fee discounts on qualifying money transfers.Special promotions on money transfers. Learn more about My WU program.

How can I earn My WU℠ points?

Earning reward points is currently disabled in the program. If you are a My WU member, we will notify you about our new rewards program.

How do I redeem My WU℠ points?

Via the My WU portal:Log in to your profile and go to My WU Rewards.Go to the Rewards section to view your reward options.Cho...

Can I still redeem My WU℠ points?

I don’t remember my My WU number, where can I retrieve it?

I don’t remember my My WU number, where can I retrieve it?

You can find your My WU number printed in the receipt of the transfer you register to the program with, in the last transfer receipt (assumi...

I’m trying to log in to My WU website to check My balance or redeem a reward and I’m getting ‘no matching records found’ error message. What can I do?

You should double check the data that you are using to log in (i.e. Last name + My WU number, or Last name + Email) and make sure they match...

I have multiple My WU numbers/profiles, will the points balance and rewards redemption work?

Western Union has tried to merge matching/duplicate profiles and reconcile point balances, contacts, etc. This is a very complicated task an...

I’m trying to log in to My WU website to check my balance or redeem a reward and I’m getting ‘multiple matches’ error message. What can I do?

In this case you are using a non-unique lookup criteria: phone number (together with your last name) and chances are that you have unintenti...