Your User ID is your email address and password that you created during registration.

If you forget your password, you can select the “Forgot password” option and a new password will be sent to your email address.
If you have repeatedly entered incorrect details or your profile is locked, please try to log in to your profile after 30 minutes. You can also contact Westernunion.com customer service center by calling the toll-free phone number in Nigeria 0700-34778-2668228 or sending an email to moneytransferenquiries@firstbanknigeria.com.