The first step is to locate the nearest agent location (find it in our agent locator online). Once at an Agent location, you should give your receiver’s details to the agent. After all the information is entered, you will be asked to give the total transfer amount plus applicable fees. The transfer will be completed after this and the agent will provide you with the tracking number (MTCN) to enable your receiver to collect the money. The money will be available in minutes1 to your receiver. Please give the tracking number (MTCN) from your receipt to your receiver to enable them to pick up the cash.

Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.