How do I register online?

To send money online you will need to register and create a Western Union profile. To register, you will need to fill in the profile registr...

Does it cost anything to register for online services in Montenegro?

No, it’s free of charge.

Who can register and send money online?

Anyone who meets the following criteria can use our online money transfer service.Must have a valid government issued IDMust be at least 18 ...

How many times can I register?

Registration with a valid ID and a phone number is possible only once.

How can I change or update my wu.com profile?

Once you’re logged in, you can easily change or update your wu.com profile by selecting the “Profile” tab, then select "Edit profile" from t...

What do I do if I forgot my user ID, login password, or repeatedly entered incorrect details?

Your user ID is your phone number and your password is the one-time password that you receive to your phone number. If you have forgotten yo...

What do I do if I want to change or update my password and phone number?

Once you’re logged in you can easily change or update your WU profile by selecting the “Profile” tab. Then, select "Edit profile" from the m...

How can I delete my Western Union® online profile?

You can delete your online profile by contacting our Customer Care service on +382 20 321 321 from 7:30 to 22:00 on weekdays, 8:00 to 22:00 ...