Your User ID is your full name and email address.

If you forgot your password, you can select the “Forgot password” option and a new password will be sent to your email address.

If you repeatedly entered incorrect details or your profile is locked, please try to log in to your profile after 30 minutes or contact westernunion.com Customer Care number at +297 525 3420 (for our start online and pay-in-store services only).