How can I get a refund for a money order?
Money orders
Can I get a refund if I don’t have the money order or the receipt?
What is the My WU℠ loyalty program?
My WU℠ Loyalty
What documents are suitable and why does Western Union need them?
Customer questionnaire
What is changing for My WU℠ loyalty program?
How do I enroll for the My WU℠ loyalty program?
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Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Why do I need to provide additional information?
How can I use Western Union services again?
Need more help?