As per the Central Bank of Jordan’s regulations, your ID needs to be verified to use our services.
Once you have successfully registered on westernunion.com, you can choose between the following verification methods:
- Online verification via web or app by uploading :
- Front and back photo of the valid Does Western Union need to confirm my identity? ordanian Civil ID or passport you used for registration with Western Union App/Web.
- A clear selfie photo of yourself.
- In-person verification at a Jordan Kuwait Bank agent location
After your profile is verified, you can start sending money immediately.
If you require more information, please send an email to wu.support@jkbank.com.jo or call our representative the following phone numbers, 24/7: toll free number 080022303, or landline number 06-5206600. Please check with your carrier for charges and local rates.
* Acceptable types of documents:
For Jordanians: Civil national ID card, Military card.
For non-Jordanians: Passport (with valid labor card (when applicable) or visa), Syrian refugee card.