A transfer can only be cancelled if the money hasn’t been deposited to your receiver’s bank account or collected in the destination country.

If you wish to cancel your money transfer, please call our Western Union customer care toll free number at 80022300 (from mobile), at 06 5206600 (from a landline), 24/7 (check with your carrier for charges and local rates) , or send an email to wu.support@jkbank.com.jo.