If you’re a first-time user, you’ll need to create a profile on wu.com or on the Western Union app and then verify your identity. Once your profile is verified, please follow these steps to send money online:
- Log in to your profile, then select the “Send money” option.
- Select ‘eFAWATEERcom Normal flow’ as the sending method and make sure your receiver’s information is complete and accurate.
- Go to the “Receipt” page and write down the reference number (you will need it for step 4). Also write down the MTCN (money transfer control number), which is what your receiver will need to pick up the money.
- Lastly, you will need go to eFAWATEERcom website, select Jordan Kuwait Bank as a biller and select WU ‘Money transfer’ service, then select “bank account” as payment method. Please do not forget to enter the transfer reference number in the remarks column before you complete your transfer.
Note that your money will not be available to your receiver, unless you complete the transfer using funds from your own bank account via eFAWATEERcom, this includes the complete amount, all applicable fees plus the correct transfer reference number.
Make sure that the funds are transferred from your own bank account; we do not accept third party transfers.