Identity verification
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Why do I need to verify my identity when sending money online?
All financial institutions, including Western Union, are required to collect additional identity information to know their customers better...
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Does Western Union need to confirm my identity?
You can start a money transfer online by creating a profile on Westernunion.com. Once you have successfully registered and started a transfe...
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How long will it take to verify my identity?
After presenting a valid government-issued ID at the nearest participating agent location, you will receive a confirmation by phone. If...
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What documents do I need to present to send money?
You’ll need to present any official government-issued ID, such as:Passport.Govt Office/ GOCC ID.Driver’s License.Professional Regulation Com...
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What are the dedicated locations for identity verification in the Philippines?
You can find all locations for physical verification here.
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