How do I pick up a money transfer?

You can pick up the money at any Western Union agent location. You'll need to provide the following information:The sender's full nameT...

How do I know if my money transfer has been received?

You can go to the Track transfer page at wu.com. Then type in the sender's name and the MTCN (Money Transfer Control Number). You’ll get an ...

What documents can I use to pick up money in Sri Lanka?

You’ll need to present the following government-issued photo IDs to receive money at an agent location in Sri Lanka.For residents (any one):...

How does a Western Union agent pay out money transfer?

Money transfers will be paid in cash. Other restrictions may apply. For more information, please visit your nearest Western Union agent...

How much does it cost to receive money?

All fees are paid by the sender. The receiver pays no transfer fees.

How are money transfers paid out to receivers?

Money transfers from Sri Lanka are generally paid out in cash, but can also be sent directly to a bank account.Restrictions may apply. Pleas...