Who uses Western Union money transfer services?
Who are Western Union® agents?
What documents can I use to send money in Sri Lanka?
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How do I pick up a money transfer?
How do I know if my money transfer has been received?
What documents can I use to pick up money in Sri Lanka?
What are Western Union agent locations?
How can I find a nearby Western Union agent location?
How do I send money from a Western Union agent location?
Does Western Union need to verify my identity?
How long will it take to verify my identity?
What documents do I need to present to send money?
Introduction to consumer protection
Are there common fraud scenarios that I should be aware of?
Someone claiming to be from Western Union emailed me. What should I do?
What is Home Delivery?
How does Home Delivery work?
Does my sender need to do anything for Home Delivery?
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Why do I need to provide additional information?
How can I use Western Union services again?
Need more help?
