We’ll need to verify your identity when you send more than 1,000 EUR. It will help us to know you and serve you better by getting your information correct upfront.
- Log in to your Western Union profile. If you don’t have a profile already, create one on westernunion.com or the mobile app.
- Go to your profile and choose Start verification then select Verify by letter.
- Once you’ve received a letter from us, send a copy of any one of the following photo ID documents by email to id@westernunion.com.
- EU/EAA ID card (front and back)Passport (front and back)
- Driver license issued by the Netherlands
- You can also mail us copies of any one of your documents via regular mail at the following address:
Western Union Processing Lithuania, UAB
Online and Prepaid Customer Identification Unit
Balcikonio str. 9C
LT-08247 Vilnius
Lithuania
Please make sure your picture, signature, birthdate, and expiry date are clearly visible and your documents are in PDF or JPG format. Remember to send us a copy of your document and not the original.
Verification may take several days. Once it’s complete, we’ll email you.